How we handle
your information.
Information about enquiries, account access and the services used by the Cleanestry Services Limited website.
Your enquiry
The quotation form prepares a message in your email application or WhatsApp. Typing into this form does not submit an enquiry, and this website does not save your form entries to a database or browser storage. To send an enquiry, you must review it and press Send in the application you choose.
The information you include will be passed to the selected application when you choose to prepare your message. Email and WhatsApp are separate services with their own privacy arrangements. You can instead contact Cleanestry directly at info@cleanestry.com or on 07830 80 41 76.
Employee Area
Employee sign-in is verified by a 3rd party sign-in provider. This website records employee access requests for director approval and displays the signed-in person’s own account details. The 3rd party sign-in provider processes the sign-in credentials. Session tokens are stored in your browser’s local storage to maintain your sign-in; your password is not saved by this website. Sign out when using a shared device. Employee access is approved by the director. The portal stores your account ID, name, email, approval status and access timestamps. It uses a necessary, secure employee session cookie that lasts up to eight hours. Director access uses a separate password and necessary session cookie that expires after 30 minutes; the site stores a salted password hash and limited attempt records, not the password itself. For electronic signing, it stores the issued PDF, your typed name, account reference, the statement you confirm, document version and hashes, and signing time. Signed PDFs are accessible to you and the director. Personal documents are restricted to the assigned employee and the director. Automatic archiving to the director’s Google Drive is not connected yet. Contact info@cleanestry.com with questions about your records or access. Retention periods and the complete employee privacy notice must be confirmed before staff launch. Official training records are not yet connected. The sample learning guides hold temporary progress in page memory only; reloading the page clears it. They do not create official training records. The support form prepares a message for review, which is passed to your chosen email application or WhatsApp only when you open the draft. The site does not store the support message.
Client Area
New clients request access directly on this website. Cleanestry checks the request before approving access and sending a private, expiring password-setup link to the supplied email address. The link verifies control of that address; only then can the client sign in. Passwords are stored as salted hashes, not readable text. Necessary secure client cookies last up to eight hours. Existing accounts managed by the 3rd party sign-in provider retain their previous sign-in option. The portal stores your account ID, email, name, requested organisation and access status. Approved users of the same client account can see that account’s service overview, shared PDFs, service requests and replies. The director controls these records and can revoke access. PDFs are stored privately in the portal, and client pages are not cached. Client access requests notify info@cleanestry.com through 3rd party email automation. After director approval, the client receives a private, single-use link to verify their email and choose a password. Password recovery also uses 3rd party email automation. The 3rd party email provider processes the recipient address, message content and secure action link to deliver these account emails. Service requests and replies are saved in the portal without email notifications. OneDrive synchronisation is not connected. Please avoid entering access codes or sensitive personal details in service requests. Contact info@cleanestry.com to discuss access or your records. Retention arrangements must be confirmed before inviting clients.
Cookies and hosting
This website code does not add advertising trackers, analytics or optional cookies. Existing 3rd party sign-in uses browser local storage for necessary session tokens. New client passwords and sessions are processed on the website’s server. The server also keeps limited rate-limit and email-delivery status records for account security. The hosting platform may process technical information and use cookies needed to provide hosting and secure account access. The public pages do not require a login. The Client and Director Areas use a necessary secure session cookie. Director access is restricted to the authorised member account managed by the 3rd party sign-in provider and an additional director password.
External links
Links to the recruitment form and messaging applications take you to separate services. Their privacy terms apply when you use them.
About Cleanestry
Cleanestry Services Limited is registered in England and Wales, company number 10980447. VAT registration number: 386076368. Questions about information you send to Cleanestry can be directed to info@cleanestry.com.